Managing reputations; managing issues
The implementation of the Legal Services Act promises to revolutionise the way legal services are delivered, making the legal profession more accountable and transparent to its clients and the public in the process.
In the face of increased regulation and external competition, and an all too often negative public perception of the legal profession, managing issues that could affect your reputation has never been more important.
Our focus on the legal sector and intimate understanding of the legal process means we can help to preserve your reputation when it is called into question by the media. The Byfield Consultancy works with our legal clients to identify and manage attendant organisational, market-led and regulatory risks, before they are allowed to turn into media crises. Where an issue has already attracted media interest, we work hard to manage and contain it so as to minimise potential damage.
We can also help to manage the issues and reputations of your clients and are often called in to assist where a joined-up legal / media strategy is required - e.g. in high profile defamation cases or where allegations of corporate failings are being made.
Our Reputation and Issues management offering includes:
- Issues identification and contingency planning
- Crisis management plans
- Spokesperson media training
- Office hours and out-of-hours press office function
- Media shielding service
- Internal communications