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Issues & Crisis Management

Good reputation management involves planning for issues and crises as part of the normal business cycle.  Responding to crisis situations when reputations, profits and – in extreme cases – the existence of an organisation are on the line demand the highest level of leadership communications and logistical skills.  We help clients respond quickly to developments that threaten to damage reputation or market share, and work with them to manage and contain issues and crises.

Our specialist issues and crisis management team offers clients:

-    Reputational risk audits
-    Issues identification and contingency planning
-    Crisis scenario role plays
-    Spokesperson media training
-    Media shielding service
-    Internal communications
-    Press office function

At Byfield we believe that good reputation management involves planning for the expected – and the unexpected